Contact IPTV Québec HD support — fast 7-day assistance
A question about our plans, help setting up your device or immediate technical support? Our Quebec team answers in under 15 minutes.
Live chat
The fastest method. Ideal for instant activation, sending M3U/Xtream codes or live troubleshooting, in English or French.
Ticket Support
Recommended for plan transfers, detailed invoices, reseller account management or contractual questions.
Help Center & Guides
Illustrated step-by-step manuals to set up IBO Player, TiviMate and IPTV Smarters Pro on Firestick, Android Box and Smart TV.
Send us your request
All our specialists have the tools required to analyze your credentials or unlock your access immediately.
* Eastern Time (Montreal, Gatineau, Quebec City). On NHL and UFC nights, on-call technicians stay active until midnight.
Quick questions before writing
Can I try IPTV before subscribing?
Yes. The 24-hour IPTV trial costs $2.99 and gives access to the whole service: Canadian channels (TSN, Sportsnet, RDS, CBC), movies, series, 4K quality. It is the honest way to check stability on your own internet connection before choosing a subscription.
How much does an IPTV subscription cost in Canada?
Our IPTV plans start at $15 a month for one device (Duck server) and go up to the premium Trex plan. The longer the duration (3, 6 or 12 months), the lower the monthly price. The displayed price is the full price in Canadian dollars: no hidden fees, no automatic renewal.
How long does activation take?
Your subscription or trial is usually activated 5 to 15 minutes after payment is confirmed, 7 days a week. Your Xtream Codes credentials and M3U link are emailed to you and stay available in your client area.
What internet speed do I need for IPTV?
A stable connection of at least 25 Mbps is enough for Full HD, 50 Mbps for 4K Ultra HD — Bell, Rogers, Videotron, Telus, Shaw or any other provider. Use an Ethernet cable or 5 GHz Wi-Fi to avoid micro-cuts.
256-bit SSL encrypted transactions. No viewing history is kept and your digital privacy is strictly respected.